FAQs

Step 1: Payer Preparations

1. Collect Employee Information: Request each emplyee to provide:

· Full name(matching Alipay real-name authentication)

2. Distribute Payee Guide: Forward the 'Payee Quick Operation Guide' below in Step 2 to all employees a to all employees, requiring completion 3 working days before the first salary payment.

Step 2:Payee Quick Operation Guide

Task1: Activate 「闪速收款」Service, Forward your primary alipay account

· Open the Alipay APP and search for 「闪速收款」at the top;

· Click 'I'm the Payee' and complete real-name authentication as prompted

· Activate the 「闪速收款」Service

· Back to「闪速收款」mini-program homepage, you can view and copy your 'Receiving Alipay Account'

Task2: Upload Documents (If Required)

If you receive an Alipay push notification for risk control:

· Click the link to enter the 「闪速收款」mini-program

· Upload document according to the guidelines within 48 hours

· Review will be completed within 48 hours

⚠️ You must upload materials within 48 hours of receiving notification, otherwise the payment will be returned to the
employer via the original payment method;

⚠️ Materials must be authentic and valid.

Step 3:Payer Follow-Up Actions

1. Confirm all employees have completed account activation per (Step 2:Payee Quick Operation Guide).

2. Accurately enter collected employee information into the Zyla-provided “Payroll Template.” After uploading, initiate payroll payments.

3. If receiving a “Transaction Failed” notification, check the platform for failure reasons. Contact employees to correct details and resubmit payments.